DELIVERY SERVICE

1. Standard Shipping:

  • HK$70 (Hong Kong, 2-3 business days)
  • HK$150 (Macau, 3-5 business days)
  • FREE shipping: Order of HK$1000 or more (in HK) / MOP 2000 or more (in Macau)
  • Shipping service partner: SF Express
    (If you prefer a specific SF Express pickup location, please choose the SF Station address instead of your home address at the check-out)


2. Same-day Express Delivery :

  • Same-day delivery if you place your order before 1 pm.
  • 6 bottles or more: FREE
  • Less than < 6 bottles: HK$80 (HK Island) / HK$120 (Kowloon) / HK$180 (N.T.)

    (Hong Kong main districts only & not applicable to outlaying islands or remote areas. Please contact us to confirm if your delivery address is applicable for Same-day Express Delivery service)


3. Delivery Restrictions:


โ€ข Our delivery service is not available for remote villages, rural countryside, non-permanent addresses, restricted areas, hotel guest rooms, airports, ports, marinas, and warehouses.



4. Undelivered Orders:


โ€ข If your delivery address is unattended, we will follow the instructions provided in the "Special Instruction" section during checkout.
โ€ข If we can't reach you using the provided telephone number(s), we will return the goods to our warehouse.
โ€ข Please note that redelivery or redirection of failed orders may incur additional charges.


5. Damages or Issues:


โ€ข Please check your order when you receive it and contact us within 24 hours if there are any issues with it, such as if it's defective or damaged, or if you received the wrong item. We want to make things right for you, so please let us know as soon as possible.

COLLECT IN STORE

โ€ข Enjoy the convenience of collecting your order at our collection point in Soho Central.
โ€ข For orders placed before 4 pm, we offer same-day self pickup.
โ€ข Pick up time: 5-10pm (Mon-Sat); Closed on Sundays
โ€ข Collection point address: White Beard, G/F, 55A, Peel Street, Central, Hong Kong.

Contact & Support

Got questions about delivery or collect your order ? We're here to help!

  • Reach out to us through Live Chat for immediate assistance.
  • Alternatively, you can send us a message using the Contact Form. We'll get back to you promptly.