Standard Shipping (SF Express):
- HK$70 (Hong Kong)
- HK$150 (Macau)
- FREE shipping for orders of HK$1000 or more.
- Shipping time: 1-2 business days (Hong Kong); 3-5 business days (Macau)
- If you prefer a specific SF Express pickup location, please input the SF Station address instead of your home address.
Express Delivery (Hong Kong only):
- Same-day delivery if you place your order before 2pm.
- Please contact us for the delivery fees.
- Our delivery service is not available for remote villages, rural countryside, non-permanent addresses, restricted areas, hotel guest rooms, airports, ports, marinas, and warehouses.
- Deliveries require an authorized or legitimate unloading area within 50 meters of the delivery address building.
- If your delivery address is unattended, we will follow the instructions provided in the "Special Instruction" section during checkout.
- If we can't reach you using the provided telephone number(s), we will return the goods to our warehouse.
- Please note that redelivery or redirection of failed orders may incur additional charges.
Damages or Issues:
- Please check your order when you receive it and contact us within 24 hours if there are any issues with it, such as if it's defective or damaged, or if you received the wrong item. We want to make things right for you, so please let us know as soon as possible.
COLLECT IN STORE
- Enjoy the convenience of collecting your order at our collection point in Soho Central.
- For orders placed before 5 pm, we offer same-day self pickup.
- Collection point address: White Beard, G/F, 55A, Peel Street, Central, Hong Kong.
Contact & Support
Got questions about delivery or collect your order ? We're here to help!
- Reach out to us through Live Chat for immediate assistance.
- Alternatively, you can send us a message using the Contact Form. We'll get back to you promptly.
COLLECT IN STORE